Terms & Conditions

Introduction

These Terms and Conditions ("Terms") govern your use of the services provided by JUST James Limited, a company registered in England and Wales (Company No. 16818716), with its registered office in Harrogate, United Kingdom ("we", "us", "our", "the Company").

By engaging our services, accessing our website, or entering into any agreement with JUST James Limited, you ("the Client") agree to be bound by these Terms. Please read them carefully before proceeding.

Our Services

JUST James Limited provides business consultancy services including, but not limited to:

• Business strategy development and planning
• Brand architecture and positioning
• Sales acceleration and revenue optimisation
• Market entry and expansion strategy
• Leadership advisory and executive coaching
• Investor readiness and fundraising support

The specific scope of services for each engagement will be defined in a separate Statement of Work or Engagement Letter, which forms part of these Terms when executed by both parties.

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice, and shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

Engagement Terms

All engagements with JUST James Limited are subject to a formal Engagement Letter or Statement of Work agreed between both parties prior to commencement of work. No work will commence without written confirmation from both parties.

The Client acknowledges that:

• The advice and recommendations provided are based on information supplied by the Client and our professional assessment at the time of engagement
• Business outcomes cannot be guaranteed, and our advice does not constitute a guarantee of specific results
• The Client is responsible for the implementation of any strategy, recommendation, or plan provided by us
• Changes to the agreed scope of work must be confirmed in writing and may result in additional fees

We aim to deliver all services with reasonable skill and care, in accordance with applicable professional standards.

Payment & Fees

Fees for our services will be set out in the relevant Engagement Letter or Statement of Work. Unless otherwise agreed, the following payment terms apply:

• Invoices are due within 14 days of the invoice date
• A deposit of up to 50% of the agreed project fee may be required prior to commencement
• Retainer fees are payable monthly in advance
• All fees are exclusive of VAT, which will be charged at the prevailing rate where applicable
• Expenses reasonably incurred in the delivery of services will be charged at cost, with prior agreement where possible

We reserve the right to charge interest on overdue invoices at a rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Continued non-payment may result in suspension of services and recovery action.

Intellectual Property

Unless otherwise agreed in writing, the following intellectual property terms apply:

• All methodologies, frameworks, tools, and background IP developed by JUST James Limited prior to or independently of the engagement remain the sole property of JUST James Limited
• Upon full payment of all fees, the Client is granted a non-exclusive licence to use any deliverables produced specifically for the engagement
• JUST James Limited retains the right to reference the engagement in general terms for marketing purposes, unless the Client requests otherwise in writing

Confidentiality

Both parties agree to maintain the confidentiality of all proprietary, commercially sensitive, or otherwise confidential information disclosed during the engagement ("Confidential Information").

Confidential Information shall not be disclosed to any third party without the prior written consent of the disclosing party, except:

• Where required by law, regulation, or court order
• Where the information is already in the public domain through no fault of the receiving party
• To professional advisors bound by equivalent confidentiality obligations

This obligation of confidentiality shall survive the termination of any engagement for a period of two (2) years.

Limitation of Liability

To the fullest extent permitted by applicable law, JUST James Limited's total aggregate liability to the Client for any claims arising from or in connection with our services shall not exceed the total fees paid by the Client in the twelve (12) months preceding the claim.

JUST James Limited shall not be liable for:

• Indirect, consequential, or special loss or damage
• Loss of profits, revenue, contracts, or anticipated savings
• Loss of business opportunity or reputation
• Any outcome resulting from the Client's implementation (or failure to implement) our recommendations

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Termination

Either party may terminate an engagement by providing written notice in accordance with the notice period set out in the relevant Engagement Letter (typically 30 days for ongoing engagements).

JUST James Limited may terminate an engagement immediately upon written notice if:

• The Client fails to make payment within the agreed terms and does not remedy this within 7 days of written notice
• The Client acts in a manner that is unlawful, harmful, or brings JUST James Limited into disrepute
• The Client materially breaches any term of these Terms or the Engagement Letter

Upon termination, the Client shall pay for all work completed up to the termination date. Any prepaid fees for undelivered work will be refunded on a pro-rata basis, subject to any reasonable wind-down costs incurred.

Data Protection

JUST James Limited is committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We will only collect and process personal data that is necessary for the provision of our services. Personal data provided to us will be:

• Processed lawfully, fairly, and transparently
• Collected for specified, explicit, and legitimate purposes
• Kept accurate and up to date
• Stored securely and not retained longer than necessary
• Not shared with third parties except where required by law or with your consent

For more information on how we handle your personal data, or to exercise your rights under data protection law, please contact us at hello@justjameslimited.com.

Governing Law

These Terms and any disputes arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

Where a dispute arises, both parties agree to first attempt resolution through good-faith negotiation before commencing any formal legal proceedings.

Contact & Notices

Any notices or communications under these Terms must be in writing and sent to:

If you have any questions about these Terms or our services, please do not hesitate to contact us. We are committed to resolving any concerns promptly and professionally.